Terms & Conditions

1. About Us

Ocean Breeze Luxury Apartments is operated from the United States with its physical property at Senegambia Strip, Bijilo, The Gambia. All bookings are subject to these terms.

2. Booking & Confirmation

• A booking is only confirmed once you receive a written confirmation email from us.
• Submitting a booking request does not guarantee availability.
• We reserve the right to decline or cancel a booking request at our discretion and will issue a full refund if we do so.
• Guests must be 18 years or older to make a booking.

3. Rates & Payments

• Rates are displayed in US Dollars (USD) per night and are subject to change until a booking is confirmed.
• A deposit of 30% of the total stay is required to secure your booking.
• The remaining balance is due no later than 7 days before your check-in date.
• Accepted payment methods: bank transfer, M-Pesa, Airtel Money, PayPal, Visa/Mastercard.
• Prices include all standard in-residence amenities. Additional services (airport transfer, chef, extra housekeeping) are charged separately.

4. Cancellation & Refund Policy

• More than 14 days before check-in: Full refund of deposit.
• 7–14 days before check-in: 50% of deposit refunded.
• Less than 7 days before check-in: No refund of deposit. Full balance is not charged unless already paid.
• No-show: No refund; full balance remains due.

Cancellations must be submitted in writing by email to oceanbreezegambia@yahoo.com. The cancellation date is the date we receive your written notice.

5. Check-In & Check-Out

• Check-in: from 2:00 PM local time (GMT)
• Check-out: by 11:00 AM local time (GMT)
• Early check-in and late check-out are subject to availability and may incur an additional charge.
• Valid photo identification (passport or national ID) is required at check-in.

6. Guest Responsibilities

• Guests are responsible for keeping the apartment and its contents in good condition during their stay.
• Any damage beyond normal wear and tear will be charged to the guest.
• Smoking is not permitted inside any apartment. A cleaning fee of $100 will be charged for violations.
• Parties and events are not permitted without prior written consent.
• The maximum occupancy for each apartment must not be exceeded.
• Guests must comply with all local laws and regulations of The Gambia.

7. Amenities & Services

We aim to provide all advertised amenities. In the unlikely event that an amenity (e.g. pool, WiFi) is temporarily unavailable due to maintenance or circumstances beyond our control, we will make reasonable efforts to restore it but cannot guarantee a refund solely on this basis.

8. Limitation of Liability

Ocean Breeze Luxury Apartments is not liable for:

• Loss, theft, or damage to guests' personal belongings
• Injury or illness occurring on the premises unless caused by our proven negligence
• Force majeure events (natural disasters, power outages, civil unrest, travel restrictions)

Our maximum liability to any guest shall not exceed the total amount paid for the affected booking.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of The Gambia. Any disputes shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the jurisdiction of the courts of The Gambia.

11. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. The version in effect at the time of your booking confirmation governs that booking.

12. Contact

• Email: oceanbreezegambia@yahoo.com
• WhatsApp: WhatsApp Concierge
• Address: Senegambia Strip, Bijilo, The Gambia

Also see our Privacy Policy.